Once your form comes through, I read it myself. Every single one. I'm not handing you off to a manager or a booking bot, it's me, sitting on my porch with my phone, looking at your references and thinking about who on my team is going to do you right.

From there, one of a few things happens:

If you've requested a specific artist, I'll pass your info directly to them. Your preference matters and we honor it. If they're not the right fit for what you've described, I'll tell you why and suggest someone who is, but the choice always stays yours.

If you've asked us to match you, I'll think about your idea, your style references, your placement, and your vibe, and I'll pair you with the artist on my team who's going to make this piece sing. Each of my artists has their own strengths and their own visual voice. Part of my job is knowing whose hands belong on whose project.

If your idea needs more conversation before we can quote it or schedule it, I'll text you back myself and we'll talk it through. No pressure, no rush.

I'd rather text you than email you, honestly. Email feels like work and this isn't work, this is your tattoo.

So unless you tell us otherwise, expect a text from a Knoxville number within a a week. If you prefer a call or email, just check that box on the form and we'll respect it.

You don't need to have your idea perfectly figured out. "I want something with my grandmother's handwriting and a bird, somewhere on my arm" is enough to start. We'll help you shape it from there.

If you're nervous, that's normal. Tell us. We've got you.

If you're getting a cover-up, send us clear photos of what you're covering. We'll be honest about what's possible.

If you're under 18, we can't tattoo you yet, but we'll be here when you're ready.